RETURNS & EXCHANGES POLICY
Return Window
We accept returns within 30 days of delivery. All items must be:
- Unworn and unwashed
- In original condition with tags attached
- Accompanied by proof of purchase
How to Return
- Initiate your return at theoryapparels.com/returns
- Print the prepaid shipping label (U.S. only)
- Package items securely in original packaging
- Drop off at any UPS location
Refund Processing
- Refunds issued to original payment method
- Processing time: 5-10 business days after receipt
- Original shipping fees non-refundable
Exchanges
- Available for size/color alternatives
- Subject to current inventory
- Start exchange process at theoryapparels.com/exchanges
International Returns
- Customer responsible for return shipping
- Duties/taxes non-refundable
- Recommend using trackable shipping
Non-Returnable Items
- Final sale merchandise
- Swimwear (if hygiene seal broken)
- Personalized items
Damaged/Defective Items
Contact us immediately at theoryapparels.com/help with:
- Order number
- Photos of issue
- Detailed description
Return Tracking
Check status at theoryapparels.com/track-return
Policy last updated: July 2025